Top 12 Quotes About Listening (Part 2 of 4)

For the next three quotes in my countdown, we’ll look at what a few experts have to say about listening.  These guys have many years of experience dealing with people in the business world.  Plus, they each have their own vanity-URL website and have authored a best-selling book with a really long title sooo they must know what they’re talking about, right?  See for yourself…

Part 2: Quotes 9-7

9. “Want to build a trusting relationship? Want to get essential information to make important decisions? Learn how to listen.” – Peter deLisser (Team Builder, Keynote Speaker, Executive Coach, Meeting Leader/Facilitator, and Author of Be Your Own Executive Coach: Master High Impact Communication Skills for: Dealing With Difficult People, Improving Your Personal Image, Learning How to Listen and Solving Business Problems Creatively)

Comment: Yes, yes, I know you hear me talking, but are you really listening to the words that are coming out of my mouth?  or the words that are coming out of my keyboard?  What I’m getting at is: are you being an active listener?  An active listener not only appropriately uses nonverbal cues (such as head nodding or Facebook’s “Like” option) to show interest and understanding, but also skillfully considers any acquired information as a possible benefit to one’s own endeavors.  View every person as a resource.  Use active listening to maintain good relationships.  Collect valuable information and be amazed as you begin making better decisions!

8. “You learn when you listen. You earn when you listen – not just money, but respect.” – Harvey Mackay (Successful Businessman, Speaker, Nationally Syndicated Columnist, and Author of Swim with the Sharks Without Being Eaten Alive: Outsell, Outmanage, Outmotivate, and Outnegotiate Your Competition)

Comment: Learning, earning, money, respect… oh my goodness, look at all the great things that happen when you listen!  Mr. Mackay is living proof of the monetary benefits listening can bring when in a professional environment – he’s a successful businessman that knows how to use listening as a survival technique in the face of big corporate sharks.  There’s an idea!  Use listening to get ahead of your competition.  You can always learn from others’ successes and mistakes.  Gathering and analyzing competitor intelligence is just one of many ways a business can use the ListenLogic tool.

7. “The best salespeople are great listeners – that’s how you find out what the buyer wants.” - Spencer Johnson and Larry Wilson (Authors of The One Minute Salesperson: The Quickest Way to More Sales with Less Stress)

Comment: What a superb application of listening for consumer-facing brands and companies!  Don’t know whether to make more blue shoes or more red shoes?  Ask your customers and I guarantee you they will tell you what they want!  You just have to listen.  That’s easy enough, but what do you do when you have millions of buyers, scattered across the web, all talking at once?  Whatever you do, don’t ignore them!  All you need is a good listening tool.  ListenLogic provides a sophisticated technology that can organize mountains of posts from the web into a simple, clean dashboard designed to make your life easier and help your business improve its bottom line.

Coming up next: Quotes 6-4 are about the way humans use listening to communicate better.